At Trackship, we don't just sell franchises; we build successful business partnerships. Our onboarding process is designed to get you up and running profitably in record time.
Weekly webinars and physical training sessions covering our CRM, customer handling, and logistics operations.
Branded signage, digital marketing templates, social media assets, and local SEO guidance.
Site selection, lease negotiation, branding, staff recruitment, system setup, soft launch, grand opening event management.
Pickup/delivery SOPs, customer service scripts, COD handling, NDR management, returns process, compliance checklists.
Daily KPI dashboard, pickup efficiency, delivery success rate, COD collection, customer NPS, revenue per sq ft.
24/7 helpdesk, remote troubleshooting, app updates, feature requests, API integration, custom reports on demand.
Geo-targeted ads, WhatsApp campaigns, local SEO, Google My Business, referral programs, corporate tie-ups in territory.
Monthly audits, mystery customer, SLA tracking, root cause analysis, corrective actions, continuous improvement program.